Hotel Travelodge Madrid Metropolitano
C/ de Santa Leonor 34
28037 - Madrid(Madrid)
España
How to get (Google Maps)
- Legal warning
- Cookies policy
Copyright © 2014 Travelodge
Proveedor del servicio: Gestión Integral de Marketing Hotelero, S.A.
172 sq Ft approx. Double size bed or 2 Twin. Interior rooms, quite bright, cozy decoration. Walls with large
vinyl and glass headboards with a special lighting. Proin eget imperdiet sem. Suspendisse vitae elit congue,
commodo risus a, convallis nisl. Sed neque eros, ullamcorper non mauris id, vehicula gravida est. Quisque
massa sem, tempus sed sapien at, vehicula lacinia lorem. Mauris ullamcorper mauris at odio condimentum, quis
molestie metus scelerisque.
Puede modificar o cancelar su reserva sin cargo ni coste alguno hasta 24 horas antes de las 12:00h de la fecha de llegada. Pasado este plazo, si cancela su reserva se procederá al cargo en su tarjeta de crédito el importe correspondiente a la primera noche. Las condiciones de cancelación se aplican en función de la hora local del hotel. NO SHOW: En caso de no presentarse en el hotel se procederá al cargo en su tarjeta de crédito del importe correspondiente a la primera noche y la reserva quedará anulada automáticamente
| The selected rate does not meet the minimum room nights criteria. "When the current window closes, an adjustment of the available dates will be made" |
Las condiciones de pago de la tarifa seleccionada es distinta a la que está añadida a la cesta
You must select at least one offer.
Your room is in cart. Remember that you can keep adding more rooms with the same or different dates. .
Tarifa sin restricciones, cancelación gratuita hasta 24h antes de la llegada. Pago en el momento de check-out. Wifi gratuito. Tarifa incluye 6% de IVA por noche, 5.5 % Tasas de Ciudad no incluida.
Puede modificar o cancelar su reserva sin cargo ni coste alguno hasta 24 horas antes de las 12:00h de la fecha de llegada. Pasado este plazo, si cancela su reserva se procederá al cargo en su tarjeta de crédito el importe correspondiente a la primera noche.
Las condiciones de cancelación se aplican en función de la hora local del hotel.
NO SHOW: En caso de no presentarse en el hotel se procederá al cargo en su tarjeta de crédito del importe correspondiente a la primera noche y la reserva quedará anulada automáticamente.
La reserva debe ser garantizada mediante una tarjeta de crédito. El importe de la reserva no será cargado en dicha tarjeta de crédito, el pago deberá hacerse directamente en el hotel.
10% descuento sobre la mejor tarifa disponible. Tarifa prepago no reembolsable. Disponible para reservas con una antelación mínima de 10 días. No permite cancelaciones ni modificaciones. Cargo del total de la estancia en el momento de realizar la reserva. Wifi gratuito. Tarifa incluye 6% de IVA por noche, 5.5 % Tasas de Ciudad no incluida.
Esta tarifa no permite modificaciones ni cancelaciones. El importe total de la reserva será cargado en la tarjeta de crédito en el momento de efectuar la reserva. Importe no reembolsable.
NO SHOW: En caso de no presentarse en el hotel su reserva quedará anulada automáticamente.
El importe total de la reserva será cargado en la tarjeta de crédito en el momento de efectuar la reserva. Importe no reembolsable.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Negotiated corporate rate for companies with a 10% disscount off the besta available rate. It includes WIFI and Early check-in upon availability. It also includes an special discount over parking rates.Políticas de cancelación
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• This is an exclusive rate for companies staff and their companions for work or leisure travels. In case of doubt a proof of company membership can be requested.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Negotiated corporate rate for companies with a 15% disscount off the best available rate. It includes WIFI and Early check-in upon availability. It also includes an special discount over parking rates.Políticas de cancelación
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 18.00h on the day of entry, expenses for the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• This is an exclusive rate for companies staff and their companions for work or leisure travels. In case of doubt a proof of company membership can be requested.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Negotiated corporate rate for companies with a 10% disscount off the besta available rate. It includes WIFI and Early check-in upon availability. It also includes an special discount over parking rates.Políticas de cancelación
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• This is an exclusive rate for companies staff and their companions for work or leisure travels. In case of doubt a proof of company membership can be requested.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Negotiated corporate rate for companies with a 15% disscount off the best available rate. It includes WIFI and Early check-in upon availability. It also includes an special discount over parking rates.Políticas de cancelación
• In case of no show, the amount of the first night of the stay will be charged and the rest of the booking will be cancelled.
• In case of modification / cancellation after 18.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 18.00h on the day of entry, expenses for the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• This is an exclusive rate for companies staff and their companions for work or leisure travels. In case of doubt a proof of company membership can be requested.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Promotional loyalty rate with a 5% discount on our best available rate, only at our official website.
• Flexible: allows modification / cancellation before 12:00 p.m. on the same day of entry.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification / cancellation after 12.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Promotional loyalty rate with a 5% discount on our best available rate, only at our official website.
• Flexible: allows modification / cancellation before 12:00 p.m. on the same day of entry.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification / cancellation after 12.00h on the day of arrival, expenses equal to the first night of the stay will be charged.
•The hotel reserves the right to check the validity of credit cards before arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Promotional loyalty rate with a 5% discount on top of our best price, only available on our official website.
• Saver non-refundable rate for early bird bookings.
• ONLY AT OUR SITE: If you cancel up to 15 days before midday to arrival date, you can ask for a 100% refund of the amount of your non-refundable rate. It will be reimbursed to the same credit card you use for the reservation.
• Saver offer rates are not modifiable, considering non-refundable rates. In case of cancellation up to 15 days before midday to arrival date, the total of the reservation amount refund. Otherwise 100% cancellation fee applies.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Promotional loyalty rate with a 5% discount on top of our best price, only available on our official website.
• Saver non-refundable rate for early bird bookings.
• ONLY AT OUR SITE: If you cancel up to 15 days before midday to arrival date, you can ask for a 100% refund of the amount of your non-refundable rate. It will be reimbursed to the same credit card you use for the reservation.
• Saver offer rates are not modifiable, considering non-refundable rates. In case of cancellation up to 15 days before midday to arrival date, the total of the reservation amount refund. Otherwise 100% cancellation fee applies.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• In case of no show, the amount of the first night of the stay will be charged and the rest of the reservation will be cancelled.
• In case of modification/cancellation after 12.00h on the day of arrival, the first night of the stay will be charged.
• The hotel reserves the right to verify the validity of the card before the guest's arrival.
• Upon check-in, the full amount of the reservation will be charged during the check-in process. Remember that amounts greater than 1000 euros cannot be paid in cash.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
• Saver non-refundable rate for early bird bookings.
• ONLY ON OUR WEBSITE: If you cancel 15 days before the date of entry, you can request a refund of 100% of the amount paid, which will be returned to the same card used for payment.
• The "Saver" offer rates are not modifiable, being considered non-refundable rates. In case of cancellation up to 15 days before the arrival date, the entire payment will be refunded. Otherwise, the expenses will be 100% of the reservation.
• Free cancellation up to 15 days before the date of entry. Then, penalty of 100% of the reserve.
• Travelodge will fully charge all non-refundable reservations at the time of issuance.
|
| The total amount of the stay must be paid upon check-in. In case of early departure, if it is a flexible rate, the hotel will reimburse guests the corresponding amount. The hotel reserves the right to check the validity of credit cards before arrival. Check-in is from 3pm. A supplement of 10EUR can be charged for early entry and 10EUR for late departure until 14:00. Upon check-in, guests must present the same payment card they used to make the reservation. They will be required to sign the bill upon arrival. |
Hotel Travelodge Madrid Metropolitano, con domicilio social en C/ de Santa Leonor 34 , Madrid, Madrid (28037), España y con NIF no B83028456
Correo Electrónico: madrid.alcala@travelodge.co.uk
No se precisa.
Trataremos sus datos para la Gestión administrativa, contable y fiscal y para la gestión de su resreva.
Los datos personales proporcionados se conservarán mientras se mantenga la relación con la entidad y no se solicite su supresión por el interesado, serán conservados conforme a los plazos legales establecidos en materia fiscal y contable, de cinco años, tomando como referencia la última comunicación.
La empresa NO tomará decisiones automatizadas, perfiles o lógica aplicada a sus datos.
Debido a que el tratamiento es necesario para la ejecución de un contrato mercantil de reserva, en el que usted es parte, se hace constar que el tipo de contrato de que se trata, es el citado contrato mercantil reserva o la relación precontractual.
Como la comunicación de datos personales es un requisito legal o contractual y un requisito necesario para suscribir el citado contrato, se informa a el interesado que está obligado a facilitar los datos personales, y así mismo que las consecuencias de no hacerlo pueden suponer la no prestación del servicio solicitado.
Durante el periodo de duración del tratamiento no se realizará ninguna cesión, salvo obligación legal, ni tampoco transferencia alguna. Se comunican para su gestión a el encargado del tratamiento: GIMH ( GESTIÓN INTEGRAL DE MARKETING HOTELERO, S.A.)
GIMH, ofrece el servicio de Plataforma Motor de Reservas hoteleras a la entidad responsable del tratamiento y se encarga de la gestión de las mismas para este último.
Cualquier persona tiene derecho a obtener confirmación sobre si en la Entidad, estamos tratando datos personales que les conciernan, o no. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos o, en su caso, solicitar su supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos.
En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente los conservaremos para el ejercicio o la defensa de reclamaciones. En determinadas circunstancias y por motivos relacionados con su situación particular, los interesados podrán oponerse al tratamiento de sus datos. En este caso, la entidad, dejará de tratar los datos, salvo por motivos legítimos imperiosos, o el ejercicio o la defensa de posibles reclamaciones.
Si ha otorgado su consentimiento para alguna finalidad concreta, tiene derecho a retirar el consentimiento otorgado en cualquier momento, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada. Para ello podrá dirigir un escrito a la dirección postal o al correo electrónico arriba indicado. En caso de que sienta vulnerados sus derechos en lo concerniente a la protección de sus datos personales, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos, puede presentar una reclamación ante la Autoridad de Control en materia de Protección de Datos competente a través de su sitio web: www.agpd.es.
Los datos personales que tratamos proceden directamente de usted:
No se tratan datos especialmente protegidos.
Hotel Travelodge Madrid Metropolitano , with registered office at C/ de Santa Leonor 34 , Madrid, Madrid (28037), España and with NIF no B83028456
E-mail: madrid.alcala@travelodge.co.uk
It is not accurate.
Perform marketing actions, offers and advertising of the company\'s products and services.
The personal data provided will be kept while the relationship with the entity is maintained and its deletion is not requested by the interested party, they will be kept for a period of five years, taking as reference the last communication.
The company will NOT make automated decisions, profiles or logic applied to your data.
The consent of the interested party for the processing of their personal data is requested for the legitimation for the main purpose, and this is stated in this section and at the end of this document.
During the period of duration of the treatment no assignment will be made, except legal obligation, nor any transfer. They are communicated for their management to the person in charge of the treatment: GIMH (INTEGRAL MANAGEMENT OF HOTEL MARKETING, S.A.)
GIMH, offers the service of Motor Platform of Hotel Reservations to the entity responsible for the treatment and is responsible for the management of the same for the latter.
Anyone has the right to obtain confirmation about whether or not we are treating personal data concerning them at the Entity. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. To do so, you can send a letter to the postal address or the email address indicated above. In case you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent Data Protection Control Authority through of its website: www.agpd.es
The personal data we treat comes directly from you:
Specially protected data is not processed.
The purpose and intended use of both the data itself and its treatment, is to provide the requested service or product. By selecting the box on the form you have accepted the data processing for these purposes, please note that some purposes may be necessary to provide the service or product requested, in the case of NOT checking these boxes, you can not lend / deliver the associated service / product.
Definition and function of cookies. What are cookies? A cookie is a file that is downloaded to your computer when you access our website. Cookies allow us, among others, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.
In particular, the service providers with whom we have contracted a service for which the use of cookies is necessary are:
The domain name of the provider that gives them access to the network. In this way we can compile statistics on the countries and servers that visit our website most often.
The information obtained through these cookies, referred to the user\'s equipment, may be combined with your personal data only if you are registered on this website.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in their browser program, or other third-party tools, available online, which allow users to detect cookies on each website they visit and manage your deactivation. Although in that case, we can not offer personalized services in the future that may incorporate advantages for our visitors
You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.
In accordance as set out the Article 10 of Law 34/2002, on Services of the Information Society and Electronic Commerce, all our users and visitors are informed about the legal information regarding the entity that owns the website located at the Internet address reservas.hoteldirecto.es.
“ Our entity is attached to Confianza Online (Non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain) , telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 ( www.confianzaonline.es ).
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may go to Confianza Online for the alternative resolution of eventual disputes ( https://www.confianzaonline.es/como-reclamar/). If they are related to electronic transactions with consumers, or on data protection when they are related to this area, the claims will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or about data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.
In addition, we remind you that you can access the dispute resolution platform on the European Union line by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show (www.confianzaonline.es)”.
You can access the online dispute resolution platform here:. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
